Terms and Conditions

Please read these Terms and Conditions (“Terms”) carefully before using the services provided by web IQ (“we,” “us,” or “our”), a digital marketing agency located in Boise, ID. These Terms govern your use of our website design, local SEO, listing citations, pay per click, retargeting, and call tracking services (collectively referred to as the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

Services

1.1 Scope: We offer a range of digital marketing services, including website design, local SEO, listing citations, pay per click, retargeting, and call tracking.

1.2 Results: While we strive to generate exceptional results for our clients, it is important to note that the outcomes of our Services cannot be guaranteed. We will utilize our expertise and best practices to achieve the best possible results for your business.

Payment and Sales

2.1 Pricing: The pricing for our Services will be clearly communicated to you before any work begins. We reserve the right to modify our pricing at any time, but ongoing projects will not be affected by any changes.

2.2 Payment: All fees for our Services are due as outlined in our agreement with you. We accept payment through the methods specified in the agreement. In the event of late payment, we may suspend or terminate the Services.

2.3 Sales Final: Please be aware that all sales are final. Once payment is made for our Services, refunds or cancellations are not possible. However, we are committed to addressing any concerns or issues you may have and will work with you to find a satisfactory resolution.

Hold Harmless

You agree to indemnify, defend, and hold web IQ, its directors, employees, and affiliates harmless from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or related to your use of our Services, violation of these Terms, or infringement of any intellectual property or other rights of any person or entity.

Termination

4.1 Termination by You: You have the right to terminate your use of our Services at any time by providing us with written notice.

4.2 Termination by Us: We reserve the right to terminate or suspend your access to our Services, in whole or in part, without prior notice if we determine, at our sole discretion, that you have violated these Terms or engaged in any conduct that may harm web IQ or our clients.

Non-disparagement

You agree not to make any disparaging or negative comments both online and offline, whether written or verbal, about web IQ, our employees, or our Services. In the event of a breach of this provision, we reserve the right to take legal action to seek remedies for damages caused.

Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in accordance with the rules of the American Arbitration Association (“AAA”). The arbitration shall be conducted by a single arbitrator, and the location of the arbitration shall be in Boise, ID.

General Provisions

7.1 Modification: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website or notifying you directly. Your continued use of our Services after the changes will constitute your acceptance of the modified Terms.

7.2 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the state of Idaho, without regard to its conflict of laws provisions.

7.3 Entire Agreement: These Terms constitute the entire agreement between you and web IQ and supersede all prior or contemporaneous communications and proposals, whether oral, written, or electronic, between you and us regarding the Services.

If you have any questions or concerns about these Terms, please contact us at info@webiq.co.

Last updated: June 1, 2023