Two Paths to Getting Found Online
When it comes to getting your local business in front of potential customers on Google, you have two primary options: organic search through SEO, and paid advertising through Google Ads (PPC - Pay Per Click).
Both can generate leads. Both have their place. But they work very differently, cost very differently, and deliver results on very different timelines. Understanding these differences helps you make smart decisions about where to invest your marketing budget.
For most local service businesses, the answer is not strictly one or the other. But if you had to choose one to invest in first, SEO wins for long-term value. Here is why.
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Get Started - $1,497How Paid Ads Work
Google Ads places your business at the top of search results immediately. You bid on keywords, and when someone searches for those keywords, your ad appears. You pay each time someone clicks on your ad (hence "pay per click").
Advantages of paid ads:
- Immediate visibility - your ad shows up as soon as you start the campaign
- Precise targeting - choose exactly which keywords, locations, and times to show ads
- Scalable - increase budget to get more clicks
- Easy to test - run different ads to see what works
Disadvantages of paid ads:
- Cost per click adds up quickly - $15 to $80+ per click for competitive local service keywords
- Traffic stops immediately when you stop paying
- Many users skip ads - only 15 percent of clicks go to paid results
- Increasing competition drives costs higher over time
- Ad fatigue - the same people seeing the same ads become less responsive
- No long-term asset - you own nothing after the campaign ends
How Local SEO Works
Local SEO optimizes your online presence so your business appears in organic (non-paid) search results and Google Maps. You do not pay for individual clicks - you invest in building a strong online presence that generates traffic continuously.
Advantages of local SEO:
- Long-term results - traffic continues even without ongoing investment
- Higher trust - 70 to 80 percent of users skip ads and click organic results
- Compound returns - content and authority build over time
- Lower cost per lead long-term
- Builds a permanent business asset
- Works across multiple search channels (Google, Maps, AI, voice)
Disadvantages of local SEO:
- Takes time - meaningful results typically appear in 3 to 6 months
- Requires upfront investment in content and optimization
- Results are not guaranteed (though they are highly predictable)
- Algorithm changes can affect rankings (though well-built sites are resilient)
Cost Comparison Over Time
This is where SEO's advantage becomes clear. Let us compare the costs over 12 months:
Paid Ads (12 months):
- Average cost per click for local services: $25
- Clicks per month: 200
- Monthly spend: $5,000
- Annual spend: $60,000
- Leads generated: Approximately 20 per month at 10% conversion
- Cost per lead: $250
SEO Investment (12 months):
- One-time setup: $1,497 (webIQ package)
- Ongoing (optional): $0 to $500/month
- Total annual cost: $1,497 to $7,497
- Leads generated: Grows from 5 to 30+ per month as SEO matures
- Cost per lead by month 12: $15 to $50
After the first year, SEO costs plateau while continuing to generate traffic and leads. Paid ads require the same (or increasing) budget every month to maintain the same results.
Over three years, a business spending $5,000 per month on ads will have spent $180,000 - and will have nothing to show for it the moment they stop paying. A business that invested $1,497 in a complete online presence will have a permanent asset generating free organic traffic.
Trust and Click-Through Rates
Studies consistently show that organic search results receive significantly more clicks than paid ads. Depending on the study:
- 70 to 80 percent of searchers skip paid results entirely
- Organic results in positions 1 through 3 receive the majority of clicks
- The Google Maps local pack (driven by GBP and SEO) receives 44 percent of local clicks
There is also a trust factor. Many consumers view paid ads with skepticism - they know the business paid to be there. Organic results feel earned and are perceived as more trustworthy.
For local service businesses where trust is essential (you are inviting a stranger into your home), the trust advantage of organic results is particularly valuable.
When Paid Ads Make Sense
Despite SEO's long-term advantages, there are situations where paid ads are valuable:
When you need leads immediately - A new business that cannot wait three to six months for SEO results can use ads to generate leads while SEO builds momentum.
For seasonal promotions - Running ads for a limited-time offer or seasonal service (like AC tune-ups in spring) can supplement organic traffic.
To dominate search results - Showing up in both paid ads and organic results for the same keyword maximizes your visibility and credibility.
To test keywords - Before investing in SEO content for specific keywords, you can test them with ads to see if they generate quality leads.
The Best Strategy: Both
The most effective approach for local service businesses is to invest in SEO as your foundation and use paid ads strategically to supplement.
Phase 1 (Months 1-3): Launch your complete online presence with SEO optimization. Use paid ads for your highest-value keywords to generate immediate leads.
Phase 2 (Months 3-6): As organic traffic grows, evaluate which paid keywords are also ranking organically. Start reducing ad spend on keywords where you are ranking well.
Phase 3 (Months 6+): Organic traffic is generating consistent leads. Maintain ads only for highly competitive keywords or seasonal campaigns. Most of your lead flow comes from organic search at a fraction of the cost.
This phased approach gives you immediate results through ads while building the long-term asset of organic search visibility.
Making the Decision
If budget is limited and you can only choose one, invest in SEO. The complete online presence package from webIQ costs less than one month of moderate ad spend and delivers results that last for years.
If you have budget for both, start SEO immediately and run ads in parallel. Gradually shift budget from ads to SEO-supporting activities (content creation, review generation) as organic results grow.
Frequently Asked Questions
Can I do SEO instead of paying for Google Ads?
Yes. Many successful local businesses generate all their leads through organic search without any paid advertising. SEO takes longer to produce results, but the long-term cost per lead is significantly lower and the results are more sustainable.
How much do Google Ads cost for local service businesses?
Cost per click varies by industry and location. Common ranges: plumbing $20 to $60, HVAC $25 to $80, roofing $30 to $100, legal services $50 to $200+. Monthly budgets of $2,000 to $10,000 are typical for competitive local markets.
Is SEO really free traffic?
SEO traffic is not free - there is an upfront investment in website optimization and content creation. However, once that investment is made, the ongoing cost of organic traffic is minimal compared to paid ads. The traffic continues without per-click charges.
What if my competitors are doing both SEO and ads?
If competitors are doing both, you should too - at least for SEO. Competing on ads alone puts you at a disadvantage because they are also getting free organic traffic. SEO levels the playing field and reduces your dependence on paid advertising.
How do I know which keywords to target with SEO vs ads?
Target your highest-value, highest-intent keywords with both. Use ads for immediate visibility on competitive keywords while your SEO builds. Use SEO for long-tail keywords and informational queries where ads are less cost-effective. Tools like Google Keyword Planner help identify the best keywords for each channel.
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